Terms and Conditions

1. Introduction

By accessing and utilizing the Amidel website at store.amidel.co.za, as well as by purchasing our products, you signify your agreement to adhere to and be bound by the following Terms and Conditions. It is imperative that you review these Terms and Conditions thoroughly. Should you find any aspect of these Terms and Conditions unacceptable, you are advised against using our site or services. Furthermore, we reserve the right to amend these Terms and Conditions at any time. Notifications regarding such modifications will be provided via email or through posting on our Site.

2. Account Registration and Security

To enhance your experience when accessing our products, it is essential to create an account. As part of this process, please ensure that you maintain the confidentiality of your login information and take ownership of all activities conducted under your account. If you become aware of any unauthorized use of your account, we encourage you to notify us immediately so that we can assist you in safeguarding your information.

3. Products and Purchase Process
  • Products: Our website provides subscription services and various digital products. Please note that we do not ship any physical goods.
  • Product Descriptions: We are committed to delivering accurate descriptions of our products. However, in the event of any discrepancies, we reserve the right to make corrections as necessary.
  • Payment: The prices for our offerings are displayed on the website, and payments may be processed using credit or debit cards. Your purchase is contingent upon successful authorization of the payment.
4. Delivery and Access
  • Digital Delivery: Following a successful payment, you will be granted immediate access to your purchased product online, or within the timeframe specified during the purchase process.
  • Delivery: Kindly note that all products are provided in a digital format only; no physical items will be shipped. This approach allows for swift and efficient delivery, ensuring you can enjoy your purchase without delay.
5. Refunds, Cancellations, and Returns

In light of the digital nature of our products, please note the following policies:

  • Refunds: All sales are conclusive. Refunds will only be considered under exceptional circumstances.
  • Cancellations: Once a transaction has been confirmed, cancellations shall not be permitted. Please note that only one-time payments cannot be canceled, while subscription products may be canceled at the accounts page within your profile.
  • Usage: We kindly request that you review your order thoroughly prior to submitting payment, as we are unable to retract a transaction once it has been processed.
6. Intellectual Property

All content, digital goods, and materials provided on the site are owned by Amidel or its licensors and are protected by copyright and other intellectual property laws.

  • Limited License: When you make a purchase, you receive a non-exclusive, non-transferable right to use the digital product for personal or internal business purposes.
  • Prohibited Uses: To ensure the integrity of our products, unauthorized copying, distribution, or commercial use of any digital product is not allowed.
7. Disclaimers and Limitations of Liability
  • Warranty Disclaimer: We strive to provide our products and services on an “as is” and “as available” basis. While we do not offer specific warranties, we encourage our customers to reach out with any questions or concerns regarding our offerings.
  • Limitation of Liability: Amidel seeks to promote a positive experience with our products and services. However, to the fullest extent permitted by law, please be aware that we cannot assume responsibility for any indirect, incidental, special, or consequential damages that may occur from your use of these products or services.
9. Coupon Usage
  • Eligibility: Coupons are a special promotional opportunity provided at our discretion, and may come with specific Terms and Conditions. Please note that they are non-transferable and hold no cash value.
  • Redemption: To take advantage of a coupon, it must be applied at the time of purchase, as retroactive application is not permitted. Typically, only one coupon can be utilized per transaction, unless indicated otherwise.
  • Restrictions: Coupons may apply to certain products, categories, or time periods, and cannot generally be combined with other promotions or discounts unless stated.
  • Expiration: Each coupon will have a specified expiration date, and after this date, it will no longer be valid.
  • Misuse: We value the integrity of our promotions and reserve the right to cancel orders or suspend accounts if we detect any misuse of coupon codes, including unauthorized distribution or duplication.
  • Modifications: To ensure the best experience, we retain the right to modify or cancel coupons at any time without prior notice.
10. Miscellaneous
  • Severability: If any provision of these Terms and Conditions is determined to be invalid or unenforceable, the remaining provisions will remain intact and fully enforceable.
  • Entire Agreement: These Terms and Conditions represent the definitive agreement between you and Amidel, overriding any previous agreements or understandings.
  • Contact Information: For any inquiries regarding these Terms and Conditions, please contact us at support@amidel.co.za for any enquiries.